Return Policy
All sales are final; we do not accept any returns or exchanges. Items sold from Aurea Curio are thrifted, vintage, and antique pieces. As such, they are one-of-a-kind. Please keep this in mind when reviewing items, and be sure to check descriptions and photos closely before placing your order.
If an item arrives damaged, please contact us within a week of delivery.
Shipping + Local Delivery
Orders are processed and shipped with 1-2 days of purchase, excluding weekends and holidays. You will be emailed a confirmation that your order has been processed along with tracking information. Please allow between 2-14 days for your shipment to arrive depending on the service selected at checkout. All delivery times are estimates only and not guaranteed. We are not responsible for delays caused by shipping carriers or events beyond our control.
Shipping prices are calculated at checkout, based on the shipping service selected and order weight. We currently ship within the United States only.
We do not currently ship furniture. All furniture and select oversized items are eligible for local delivery within the Portland, OR metropolitan area and delivered by our team to the address provided at checkout. Delivery costs are estimated by distance from our warehouse. Curbside delivery only.
General curio items are not eligible for local delivery. All other items and smaller goods are carefully packed and shipped from our warehouse. If your order does not contain any items clearly marked as "Local Delivery Only" in the item description, please do not select this service at checkout.
Orders that select local delivery by mistake will be updated to ship via USPS Ground and the new payment total will be processed accordingly (notification of this change will be emailed).
Ordering & Cancelations
You may cancel your order so long as it has not yet been processed. Please reach out to us to check on your order's status. We encourage you to be absolutely sure of your purchase before placing your order. While we will do our best to accommodate your request, please note that once an order has been processed, we are unable to make any changes.
Other Questions
Do you buy antiques / vintage items?
If you're interested in selling your antique or vintage item to Aurea Curio, we're open to buying! Send us an email with clear photos attached and all relevant information about the item, including: approximate size, what era or year it was produced (if known; a best guess is fine), and condition notes.
We may reach out with additional questions before deciding whether to proceed with a purchase. Items local to the Portland, OR metropolitan area may be picked up by our team once a purchase has been made. If an item purchased by Aurea Curio needs to be shipped, the seller is responsible for any shipping charges. (We'll hash out these details with you in our communication.)
If you haven't heard from us within approximately four weeks, we are not interested in buying your item(s) at this time (but we thank you deeply for thinking of us!).
Do you have a physical store or booth in a brick-and-mortar?
Aurea Curio is an online-only shop for the time being. We're currently on the hunt for a local booth space; if you're a vintage or antique shop owner in the PDX metro area with available space (or know someone who does), we would love to connect!